The Schlage BE365 is an older, basic keyless entry deadbolt. It uses a 9V battery that requires changing about every 2–3 years and is fairly reliable (unless you repeatedly ignore the low-battery warning).
To confirm your model, here’s a nice video showing the exact model and its installation. https://www.youtube.com/watch?v=MHWNFThd7sM
After a few years of use, these locks may not unlock even when you’ve entered the code. When this happens, fix or replace them immediately, depending on your repair skills. If you continue to use the lock, you’ll probably have to try 10–120 times before it engages and unlocks.
If you have the skills, you can fix it easily.
Steps:
- Take the lock out of the door. This requires you to disconnect the battery.
- Remove the front plate. There are six screws. You’ll need two sizes of Allen keys.
- When it’s fully opened, you’ll see that it operates like this: The number pad records the numbers, verifies them against the saved ones, and then energizes a small electric motor on the side. The motor spindle is connected to a spring that works like a worm gear. On the spring is a plastic dog that goes up to unlock and down, or is released, to lock. The plastic dog pushes a pin when it’s pulled up to engage the unlocking action.
- After you’ve used the lock for years, the pin doesn’t seem to get pushed out, so it never engages the rest of the mechanism. Your job is to set the dog so that the pin sits flush with the circular bushing on the side. That will fix the lock.
The above was the theory.
How to do it and how to make sense of what I said:
Watch this video at 5:40 https://www.youtube.com/watch?v=Wu6sWGWN-Go&t=704s . The model of the lock shown is not the same as yours, but the idea is the same.
If you have a different Schlage model:
The basic idea is the same, even if the components look slightly different.
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