Thunderbird Fails to Send Emails When Setup With Office365
Published: Apr 21, 2026
Now with OAuth2, you can quickly setup Thunderbird email client to use with Office 365. This comes in handy if you use the Microsoft Office Basic plan that comes without installed applications. There’s a caveat though. When you try to send an email, Thunderbird comes back with an error saying it cannot connect. There’s a lot of stuff written on the intertubes about how to solve them and much of it is outdated. The simplest way to resolve as follows:
- Login as admin into admin.microsoft.com
- Go to Users –> Active Users –> Select the user who needs access via Thunderbird –> Mail tab –> Manage email apps –> and trun on “Authenticated SMTP”.
- That should allow the user to now send emails using Thunderbird.1
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Tested on Thunderbird 149.0.2, 64 bit, Windows 11 Pro with Office 365 in April 2026. ↩︎